Visual CRM vs. Digital CRM: Choosing the Right Customer Relationship Management System for Real Estate Agents
May 27, 2023As a real estate agent, one of the key tools for staying organized and keeping track of your leads and clients is a CRM, or customer relationship management system. In this article, we'll compare visual CRM vs. digital CRM and help you determine which is the best fit for your needs.
Key Takeaways:
- A visual CRM allows you to physically see and interact with your data, making it easier to understand and respond to.
- A digital CRM is more convenient for remote work and allows for automation and integration with other digital tools.
- The best choice for your business depends on your preferences, working style, and resources.
Visual CRM:
A visual CRM is a physical representation of your data, often in the form of a game board or map. It allows you to see your leads and clients visually and move them around as needed. This can be especially helpful for real estate agents who work in a specific geographic area and want to track their leads and marketing efforts. With a visual CRM, you can easily see which areas are performing well and which ones need more attention.
Example 1: An agent creates a visual CRM using a large game board and colorful pieces to represent different leads and clients. They can physically move the pieces around to track their progress and see which areas are generating the most business.
Example 2: Another agent uses a map to track their bus stop marketing efforts. They mark each bus stop they've purchased with a physical pin or marker and can easily see which areas are performing well and which ones need more attention.
Digital CRM:
A digital CRM is a software-based system that allows you to store and manage your leads and clients online. This type of system is more convenient for remote work and can integrate with other digital tools like email marketing and social media. It also allows for automation, such as automated email responses and lead nurturing campaigns.
Example 1: An agent uses a digital CRM to store and manage their leads and clients. They can access the system from anywhere and use it to track their marketing efforts, schedule appointments, and automate follow-up emails.
Example 2: Another agent uses a digital CRM that integrates with their social media accounts. They can track which leads come from which social media platform and use that data to tailor their marketing efforts.
Recommendations:
- "The Ultimate Sales Machine" by Chet Holmes
- "Fanatical Prospecting" by Jeb Blount
In conclusion, choosing the right CRM system depends on your preferences and resources. A visual CRM may be best for you if you prefer a physical representation of your data and work in a specific geographic area. On the other hand, if you need a more convenient and automated system for remote work, a digital CRM may be the better choice. Consider your needs and resources and choose the system that works best for you and your business.
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Definitions:
- CRM: Customer Relationship Management. A system for managing interactions with customers, clients, and leads.
- Visual CRM: A physical representation of data, often in the form of a game board or map.
- Digital CRM: A software-based system for managing customer interactions and data.
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